Lit by Twisted Moms
|Lit by Twisted Moms Candles||
Rain N' Roses, Coconut Bourbon, Twisted Cosmo
Typical processing time is approximately 5-7 business days - -if all details are provided. -if we have the product quantities you purchased. -no changes are made to your order after you have placed the order. -processing time does NOT include shipping time (see SHIPPING OPTIONS for more details). -business days are Monday-Friday.
Custom and personalized orders
Due to all items being personalized, we do not accept returns or exchanges. If there are any issues with your order you must notify us within 48 hours of delivery.
Please contact us at email@example.com and we will do everything we can to resolve the issue. We want to ensure all of our customers are happy!
Cancellation / Return / Exchange Policy
Custom and personalized orders:Orders can be cancelled up to 12 hours after payment is processed. Exchanges due to Mistakes & Damages Send us a message and WE PROMISE to have a new item(s) in the mail to you within 24 hours. Please email us at firstname.lastname@example.org in order for us to process your request. You must include the following information in your email: First and Last Name: Date of your Order: Date of your Event: Order Number: Description of damages or mistake: *Attach photos of damages or mistake to the email. *(You must reach out to us at the above email address in order for your issue to be resolved.)